FAQ

Q?How much does the cleaning service cost?
A.
Carpet cleaning service can be booked for minimum outgoing charge of £50.00. Domestic cleaning starts from £9.50 per hour and End of tenancy cleaning starts from £82.00 for a studio. If you booking an end of tenancy cleaning together with carpet&upholstery cleaning then the second service is booked separately call us for more information.
Q?Minimum number of hours that I can book a cleaner ?
A.
For domestic clean and office cleaning our company offer a minimum of three hours per visit.
Ironing service is included. RCL will be happy to discuss your special requests on our initial consultation.
Q?How am I going to get charged?
A.
You will be charged for different service differently. For a domestic cleaning and office cleaning at the end of each month you will receive an invoice detailing
that month’s cleaners visits and hours. Please note that for any other services we expect immediate payment either by cash, cheque or BACS.
Q?Am I supplying cleaning equipment and chemicals for an end of tenancy cleaning?
A.
Mainly RCL cleaning teams brings with them everything needed for post tenancy cleaning including equipment and cleaning materials. Leave this for the professional cleaners. But if you wish,yes you can do that. You will require a vacuum cleaner, dustpan, brush; mop and one bucket; dusters; cleaning cloths for the bathroom; cleaning cloths for general use for bedrooms, furniture; sponges with a green scuoser side; polishing cloths; bathroom spray; kitchen spray Mr.Muscle will be cheaper, lime scale treatment such as Lime Lite (please check that it is appropriate for your bath and sink); window cleaner spray; polish; bleach and. Mainly RCL cleaning teams brings with them everything needed for post tenancy cleaning including equipment and cleaning materials. Leave this for the professional cleaners.
Q?Do you guarantee your end of tenancy cleaning?
A.
You will not have any problems with letting agents or landlords when you book our 100% guaranteed end of tenancy cleaning service. You will ask how does it come? First RCL is experienced cleaning company, we have providing hundreds of post tenancy cleans throughout the year. Second all of our cleaners are professionally trained. And third thing is that if any fault found on the check out all of our clients are secured by our return&re-clean disputed areas scheme. That is free of charge . Simply call the office prior any problems with your final checkout let us know where the disputed areas are. RCL will make sure that you get your deposit back.
Q?How much will cost per hour domestic cleaner?
A.
We charge 9.50 per hour for a domestic cleaning service if you require cleaning every week. If you need cleaning every second week then you must call our office to get a quote.
Q?Do I have to sign a contract with RCL?
A.
Not at all, we want you to use our service and stay with us because you like our job not because you are contracted to do so!
Q?Will the domestic cleaner made up my bad?
A.
Yes very possible. Clients can leave the clean bedding on the end of the bed and this will be a sign that you would like it changed. You can let us know if you would like it ironed before it goes on.
Q?Will the RCL domestic cleaner will do my laundry?
A.
Client can take simple time to understandably explain how to use the washing machine, then RCL cleaner can do that on every visit to put items on to wash or dry for you. Also, please check the pockets of your garments for any valuables money, tickets or documents. RCL is not a professional laundry service and our company can therefore not be held accountable for any colour flood or item shrinkage. Client must ensure that you have comprehensively briefed the cleaner if you wish them to do laundry for you.
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